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Privacy Policy

Last updated: 7 September 2026

Figure 4 (“Figure 4”, “we”, “us” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit figure4brand.com, sign up to our mailing list, interact with our advertising or purchase products from us.

Information We Collect

We may collect personal information including:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order and purchase information

  • Communications you send to us

  • Information you voluntarily provide through forms, competitions, surveys or promotions

When you use our website, certain technical information may also be collected automatically, including:

  • IP address

  • Browser and device information

  • Pages viewed and interactions with our website

  • Referral source

  • Cookie and analytics information

  • Advertising interactions

Payment information may be processed by third-party payment providers. Figure 4 does not generally receive or store your complete payment card details.

How We Collect Information

We may collect information when you:

  • Sign up for early access, product updates or our mailing list

  • Place an order

  • Contact us

  • Enter a competition or promotion

  • Interact with our website

  • Interact with Figure 4 advertising or social media

  • Provide information to us through another authorised service

Some information may also be collected automatically through cookies, analytics services and advertising technologies.

How We Use Your Information

We may use your personal information to:

  • Provide and fulfil products and services

  • Process and manage orders

  • Communicate with you about your order

  • Provide customer support

  • Send product launches, early access offers, promotions and other marketing where you have consented to receive them

  • Improve our products, website and customer experience

  • Measure website and advertising performance

  • Create advertising audiences and deliver relevant advertising

  • Prevent fraud or misuse of our website

  • Comply with legal and regulatory obligations

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails.

Email Marketing

If you sign up to receive communications from Figure 4, we may send you emails about upcoming product releases, early access, promotions, brand news and other Figure 4 products or services.

You may withdraw your consent at any time by clicking the unsubscribe link in our emails or contacting us.

Unsubscribing from marketing communications will not prevent us from sending you necessary transactional messages relating to an order or customer service request.

Cookies, Analytics and Advertising

Our website may use cookies and similar technologies to operate the website, understand how visitors use it and improve our advertising.

These technologies may include services provided by:

  • Wix

  • Meta, including Facebook and Instagram

  • Google

  • Other analytics, advertising or ecommerce providers we use from time to time

These services may collect information such as your device information, IP address, website activity and interactions with advertising.

You may be able to manage cookies using your browser settings or the cookie controls available on our website.

Wix

Our website is hosted using Wix.

Wix provides website hosting, ecommerce, database, analytics and related technology that allows us to operate Figure 4 online.

Information you provide through our website may therefore be stored or processed using Wix systems and infrastructure.

Sharing Your Information

We do not sell your personal information.

We may disclose information where reasonably necessary to service providers involved in operating Figure 4, including:

  • Website and ecommerce providers

  • Payment processors

  • Shipping and fulfilment providers

  • Email marketing services

  • Advertising and analytics providers

  • IT and cloud service providers

  • Professional advisers

We may also disclose personal information where required or authorised by law.

Some of these providers may store or process information outside Australia.

International Data Processing

Some technology, advertising, payment, hosting and other service providers used by Figure 4 may operate outside Australia.

As a result, personal information may be processed or stored in countries outside Australia depending on the services being used.

We take reasonable steps to use reputable providers and handle personal information appropriately.

Data Security

We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

Accessing or Correcting Your Information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before processing a request.

Deleting Your Information or Withdrawing Consent

You may contact us if you would like us to delete personal information we hold about you, subject to any information we are required or permitted to retain for legal, accounting, fraud prevention or business purposes.

You can withdraw your consent to marketing communications at any time.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, products, services, technology or legal obligations.

The latest version will be published on this page with the updated date shown at the top.

Contact Us

If you have questions about this Privacy Policy or how Figure 4 handles personal information, please contact:

info@figure4brand.com

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